Terms & Conditions

Manchester TSA

Terms and conditions of booking

  • Submitting the booking form secures your place and commits you to pay the attendance or cancellation fee.
  • Manchester TSA reserves the right to make changes to its events, including content, timings, dates and venue.
  • If Manchester TSA has to cancel a course or event you will be offered a place on an equivalent course/event within a 12 month period. If no suitable course/event is available a full refund will be issued. 


  • Courses and events will be charged at the price shown on the website at the time of booking.
  • Full payment is required 10 working days before the beginning of the course or event.
  • Purchase orders should be raised against "MTSA Brookburn" with the exception of reading courses which are raised against 'Barlow Hall Primary"

Cancelling or changing your booking

  • If you need to cancel your booking please inform us by email: learn@manchestertsa.com
  • A substitute delegate may attend at no extra charge.
  • Cancellations will incur the following charges:
    - More than 4 weeks prior to course - No charge
    - Less than 4 weeks notice given - Full course/event fee  
  • If you do not attend the course without previously informing us, the full course fee remains payable.  
  • Should circumstances mean that you need to transfer to a course/event on an alternative date, a £25 administration charge will apply if less than 2 weeks notice is given. 

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